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Delivery information

Magazine Pack subscriptions are delivered altogether in one easy-to-manage pack by secure carrier each month. Delivery is FREE of charge to mainland UK. For delivery to Isle of Man, Isle of Wight, the Scottish Isles, and Northern Scotland including Inverness and the Western Isles, there is a £3 per month surcharge. For delivery to Channel Islands (Jersey & Guernsey), there is a £5 per month surcharge. We use a track and trace delivery service, and you will receive an email when your parcel has been dispatched each month. If you would like to know the status of your delivery you can either log in to your account and use the tracking facility or call customer services on 0208 974 3970.

Magazine deliveries commence on approximately the 15th of each month for the next month’s issues. The timing of your delivery will depend on the publication dates of the titles you have chosen. If you place an order by the 25th of the month, you will receive your first delivery the following month. Your magazines will be dispatched as soon as all the magazines you have chosen are in stock. If you require more detailed information including publication dates and your dispatch date please call customer services.

The “Kids Pack” magazine supplement is delivered together with your main Magazine Pack subscription. This item cannot be ordered separately.

Weekly Magazines – customers who have ordered one of our monthly magazine packs, can add a subscription to any of our weekly titles on offer, such as Grazia, Hello & Heat. These subscriptions are NOT delivered with your monthly Magazine Pack order; they will be delivered every week direct to your business from the publisher by Royal Mail.

Magazine racks are delivered by secure carrier and require a signature on arrival. If you are not present at the delivery address when they arrive a card will be left and you can re-arrange delivery at a more convenient time. Your rack will be dispatched within 2 working days of the order being placed and delivery could take 2-3 days. We will email you once it has been dispatched.